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SAP C-WME-2506 Exam Syllabus Topics:

Topic
Details

Topic 1

Starting your Digital Adoption Journey: WalkMe Fundamentals: This section of the exam measures the skills of SAP project managers and covers the foundational concepts of digital adoption within SAP environments using WalkMe. Candidates are expected to understand the value of digital adoption platforms, the basic components of WalkMe, and how these tools align with business goals. The section emphasizes knowledge of the user experience within SAP and the ability to identify opportunities for improving digital workflows through in-app guidance and automation.

Topic 2

Getting Started with Building WalkMe Solutions: This section of the exam evaluates the capabilities of WalkMe implementers and focuses on the practical aspects of creating and configuring WalkMe solutions. It includes understanding the WalkMe Editor, planning solution flows, creating Smart Walk-Thrus, Launchers, and ShoutOuts, and managing end-user guidance effectively. Candidates should be comfortable building initial WalkMe experiences that improve SAP usability and provide contextual help for users navigating SAP applications.

Topic 3

Advancing your Skills in Building WalkMe Solutions: This section of the exam tests the advanced competencies of functional and business analysts in designing more complex and customized WalkMe solutions within SAP platforms. It requires a deeper understanding of user segmentation, advanced rules and triggers, performance optimization, and the use of analytics to refine user experiences. Candidates are expected to demonstrate their ability to design scalable and impactful guidance that aligns with SAP business processes and drives user adoption across the enterprise.

SAP Certified Associate - WalkMe Digital Adoption Consultant Sample Questions (Q30-Q35):

NEW QUESTION # 30
Which two types of WalkMe content can make up an Onboarding Task?

A. Resources and Shuttles
B. Smart Walk-Thrus and Shuttles
C. SmartTips and Launchers
D. Smart Walk-Thrus and Resources

Answer: D

Explanation:
AnOnboarding Taskin WalkMe is a collection of steps or content designed to guide users through a set of actions to complete an onboarding process. The two types of WalkMe content that can be included in an Onboarding Task areSmart Walk-Thrus, which provide step-by-step guidance through processes, and Resources, which link to help articles or external documentation to support onboarding. These content types are versatile and align with the goal of guiding users through critical tasks.
The other options are incorrect:
* SmartTips and Launchers(A) are not part of Onboarding Tasks; SmartTips are field-specific, and Launchers trigger other content.
* Resources and Shuttles(C) are partially correct, but Shuttles only navigate to pages, not guide through tasks.
* Smart Walk-Thrus and Shuttles(D) are also partially correct, but Shuttles are not task components.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.8: Onboarding Tasks):
"Onboarding Tasks consist of Smart Walk-Thrus, which guide users through processes, and Resources, which provide supplementary help content to complete onboarding." The courseGetting Started with Building WalkMe Solutionsstates:
"Build Onboarding Tasks using Smart Walk-Thrus for process guidance and Resources for additional support, ensuring users have the tools to complete onboarding." Option B, Smart Walk-Thrus and Resources, is the correct answer.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.8: Onboarding Tasks.
WalkMe Editor User Guide, "Creating Onboarding Tasks" Section.
Course:Getting Started with Building WalkMe Solutions, Module 9: Onboarding Solutions.

NEW QUESTION # 31
A brokerage firm is interested in implementing WalkMe to address an issue their customers face when transferring money from their online accounts to their banks. They have heard that users do not know where to go on the platform to complete this, but once they reach the appropriate page, they know how to fill out the forms correctly without errors. Of the listed WalkMe apps, which would best address the issue?

A. Resource to explain how to complete all parts of the process
B. SmartTips on the fields of the page
C. ShoutOut to announce that this must be completed
D. Shuttle to bring the user to the page

Answer: D

Explanation:
The issue described is that users struggle to navigate to the correct page for transferring money, but once there, they can complete the forms without errors. AShuttleis the most appropriate WalkMe solution, as it directly addresses navigation challenges by guiding users from any page to the specific target page (e.g., the money transfer page) via a clickable link or button. Shuttles are designed to simplify navigation, making them ideal for this use case where the primary pain point is finding the right page.
The other options are less suitable:
* Resource(A) provides detailed instructions, but the issue is navigation, not understanding the process.
* SmartTips(C) offer field-level guidance, which is unnecessary since users already know how to fill out the forms.
* ShoutOut(D) is for announcements and doesn't directly solve the navigation problem.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.7: Shuttles):
"Shuttles are designed to guide users to a specific page or section of an application, addressing navigation challenges by providing a direct path to the target location." The courseGetting Started with Building WalkMe Solutionsstates:
"For scenarios where users struggle to find the correct page, such as initiating a process like a money transfer, a Shuttle is the most effective tool to direct them to the destination." Option B, a Shuttle, best addresses the navigation issue.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.7: Shuttles.
WalkMe Editor User Guide, "Creating Shuttles" Section.
Course:Getting Started with Building WalkMe Solutions, Module 8: Navigation Solutions.

NEW QUESTION # 32
What is the correct order of operations for determining if WalkMe content should appear on the page?

A. Segmentation > Web page loads > Individual item conditions
B. Web page loads > Segmentation > Individual item conditions
C. Start Points > Web page loads > Segmentation
D. Individual item conditions > Segmentation > Web page loads

Answer: B

Explanation:
WalkMe follows a specific sequence to determine whether content should appear on a page:
* Web page loads: The page must load for WalkMe to initialize and evaluate content.
* Segmentation: Segmentation rules (e.g., user role, behavior) determine if the content is relevant to the user.
* Individual item conditions: Specific conditions for each content item (e.g., element visibility, URL rules) are checked to finalize display.
This order ensures that WalkMe efficiently evaluates global applicability before checking item-specific criteria, optimizing performance and relevance.
The other options are incorrect:
* Option Areverses the order of page load and segmentation.
* Option Cincludes Start Points, which are specific to Smart Walk-Thrus, not general content display.
* Option Dplaces individual conditions first, which is illogical as the page must load first.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.6:
Content Display Logic):
"WalkMe content display follows this order: (1) Web page loads, initializing WalkMe; (2) Segmentation rules filter based on user attributes; (3) Individual item conditions, such as URL or element rules, determine final display." The courseGetting Started with Building WalkMe Solutionsexplains:
"The sequence for content display is web page load, followed by segmentation to target users, and then individual item conditions to confirm content relevance." Option B correctly outlines the order of operations.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.6: Content Display Logic.
WalkMe Editor User Guide, "Content Display Process" Section.
Course:Getting Started with Building WalkMe Solutions, Module 3: Understanding ContentDisplay.

NEW QUESTION # 33
Which of the following is the best use case for using Behavior Based Segmentation?

A. Show a time-sensitive ShoutOut and Survey to all users.
B. Make sure a Launcher only displays for Finance Team members.
C. Play a ShoutOut only to users who have already used a specific feature.
D. Display different SmartTips for users located in the United States and Italy.

Answer: C

NEW QUESTION # 34
You and your Project Lead just had a conversation with a business stakeholder who wants you to create WalkMe content for their team. They provided you with all of the following information: Sales team members are constantly rushing through entering contract details in your sales platform, which adds to inaccurate data for the business. Once they get to the contract page, there are many fields to fill out that are unique to each client. They often don't remember which is the correct option from a number of dropdown fields, and the company doesn't currently have any documentation that explains the dropdown fields. What is the end user behavior (pain point) you need to address with WalkMe content?

A. Users do not know which is the correct option in the dropdown fields
B. The business has inaccurate data
C. No help documentation currently exists
D. Sales team members are rushing through entering contract details

Answer: A

Explanation:
The end user behavior (pain point) to address is thatusers do not know which is the correct option in the dropdown fields. This specific behavior directly causes the inaccurate data, as sales team members are selecting incorrect options due to a lack of guidance. WalkMe content, such as Guidance SmartTips, can provide real-time instructions for each dropdown field to ensure correct selections, addressing the root cause of the issue.
The other options are related but not the primary pain point:
* Inaccurate data(A) is the outcome, not the behavior.
* No help documentation(B) is a contributing factor, not the user's action.
* Rushing through details(C) is a secondary behavior, but the core issue is incorrectdropdown selections.
Extract from Official WalkMe Documentation:
Per the SAP WalkMe Digital Adoption Consultant Study Guide (Section 1.3: Identifying Pain Points):
"Identify the specific end user behavior causing issues, such as selecting incorrect options in dropdowns, to target WalkMe content effectively, like SmartTips for field guidance." The courseGetting Started with Building WalkMe Solutionsexplains:
"Focus on the user behavior driving the problem, such as confusion over dropdown options, to design WalkMe solutions that provide clarity and improve accuracy." Option D is the end user pain point to address.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.3: Identifying Pain Points.
WalkMe Editor User Guide, "Addressing User Behaviors" Section.
Course:Getting Started with Building WalkMe Solutions, Module 3: Pain Point Analysis.

NEW QUESTION # 35
......

If you want to get promotions or high-paying jobs in the SAP sector, then it is important for you to crack the SAP Certified Associate - WalkMe Digital Adoption Consultant (C-WME-2506) certification exam. The SAP C-WME-2506 certification has become the best way to validate your skills and accelerate your tech career. C-WME-2506 Exam applicants who are doing jobs or busy with their other matters usually don't have enough time to study for the test.

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